HR Toolkit – Booklets to help you solve your HR issues.

Coaching, Mentoring and Succession Planning

A performance coach helps other people improve their proficiency and competence at performing a specific task. Sometimes performance coaching involves passing along knowledge, but that’s only a small part of the activity. As a performance coach, your real goal is to help a person improve the way they perform in a specific area.

A mentor follows a more open and evolving agenda, and deals with a range of issues including career guidance and passing on in-depth knowledge of cultural matters and management.

Use coaching and mentoring to leverage both personal and organizational development.

Table of Contents

• Coaching and Mentoring in the Cultural Sector
• Coach or Mentor – What’s the Difference?
• Performance Coaching
• Mentoring
• Coaching in the Cultural Sector
• How to be an Effective Coach
• What Do Your Employees Expect From You as a Coach?
• Do’s and Don't's of Coaching
• Succession Planning
• Mistakes that Organizations Make
• Informal Peer Mentoring
• Appendix I: Are You a “Natural” Coach?

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